Kulan Somali Organisation (KSO), EristarsUK and RBKC · 3 Oct 2022 – 21 Nov 2022

Bridging the Gap

“Bridging the Gap” supported Somali and Eritrean families in North Kensington with digital training. Led by KulanKSO and EristarsUK and facilitated by Ubuntu Pledge, the project helped parents build confidence to support their children online.

Project overview

Bridging the Gap was a two-year initiative led by Kulan Somali Organisation (KSO) and Eristars, supported by RBKC, to address the digital divide among Somali and Eritrean families in North Kensington. Ubuntu Pledge facilitated culturally tailored digital training, building parents’ confidence and online engagement with their children. The eight-week training programme addressed limited digital experience, language barriers and trust issues. Sessions took place in familiar community spaces with bilingual support.

What we did

Ubuntu Pledge designed and facilitated a family-centred digital learning programme, combining practical coaching for parents, online safety mentorship for children, and joint family activities.
Online safety awareness: privacy, password protection, safe browsing and cyberbullying in accessible language.
Understanding social media: helping parents understand the platforms their children use, benefits and risks, and healthy digital boundaries.
Practical everyday skills: email, basic apps and online forms for parenting and personal use.
Each family received a digital device to keep on successful completion, supporting learning at home.
The programme supported six families and 15 participants. KSO and Eristars led outreach and funding
Ubuntu Pledge delivered tailored, inclusive training.

Results

15 participants supported from six families.

100% of parents reported increased digital confidence.

80% of children demonstrated safer online behaviours and improved awareness.

65% increase in technology engagement across families.

Digital devices provided to all participating families.

Improved communication and technology literacy within households.

Strengthened community ties through trusted partnerships and peer support.

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