Registration

Register onceUse every service

Everyone we support is registered with us, and registering is free. Tell us what you need — advice and guidance, a training course or coaching — and we take it from there. You only tell us your details once.

What do you need help with?

Registering does not commit you to anything and costs nothing. Membership is a separate choice you can make now or later — see what membership includes.

One-to-one help with forms, letters, applications and online services. Registering is free — appointments are £55 an hour pay as you go, or £25 an hour if you choose to become an Ubuntu Member.

Register for advice & guidance

Practical one-to-one help with forms, letters, applications and online services. Registering is free — appointments are £55 an hour pay as you go, or £25 an hour for Ubuntu Members.

1. Your details

Who the application is for and how we can contact you

Full name

Phone (optional)

Postcode (optional)

Helps us offer the nearest venue.

Organisation (optional)

If your employer or a partner organisation is sending you.

Best way to reach you

Who is this application for?

Address (optional)

2. What you need help with

The issue, key dates, people involved and the result you need

What do you need help with?

Choose the closest area — we will confirm the right support with you.

How soon do you need help?

How would you like to meet?

When are you usually free?

When would you like to start? (optional)

Tell us what is happening and what you need help with

Who else or which organisations are involved? (optional)

Important deadline (optional)

What happens at that deadline? (optional)

What result would you like? (optional)

Have you already received advice or contacted anyone? (optional)

Any access needs or support we should know about? (optional)

Do you need an interpreter?

Reasonable adjustments (optional)

3. Review, privacy and declaration

Read the short privacy explanation and confirm before sending

How did you hear about us?

Who or where, if you can say (optional)

I agree that Ubuntu Pledge may store and process my details, and contact and follow up with me, so it can assess and provide the support I am asking for. *

How we use your information

We use these details to respond, arrange your assessment and keep a secure record of support. We only share information where you agree, or where safeguarding or law requires it.

I agree that Ubuntu Pledge may record relevant health, disability, financial or other sensitive information needed to support me. *I agree that Ubuntu Pledge may contact relevant organisations on my behalf where it is needed for the support we agree. *I understand that Ubuntu Pledge may act without my permission if there is a serious safeguarding concern or a legal duty to do so. *I agree that Ubuntu Pledge may refer me to another suitable service if it cannot provide the support I need.I give optional permission for photographs or video to be used by Ubuntu Pledge. Leaving this unticked will not affect my support.I have read the privacy information and understand how my application will be used. *I confirm that the information in this application is accurate to the best of my knowledge. *

4. Equality monitoring — optional

These answers are anonymous in our reporting. They show funders who we reach, which is how we keep our services free. You can skip any question.

Age range

Gender

Ethnic background

Work situation

Do you have a disability or long-term health condition?

Quick check: what is …?

This helps us keep automated messages out.