Impact

Measurable change

From NHS App training across London boroughs to digital skills and family coaching, our work is measured in confidence gained and doors opened.

Impact & user stories

The numbers, and the people behind them

The measured impact of the projects we deliver, alongside case studies of the progress people have made with us.

1,535+ People

Trained on the NHS App

205+ Employees

Local council staff trained on the NHS App across four boroughs

A large community hall session with residents attending a digital training talk

85+ Families

Parents supported with life-management coaching

155+ People

Supported with essential digital skills training in one year

Ubuntu Pledge trainer leading a community group session around a large table

Recent and past projects

We evaluate and measure everything we do — open any of these projects to see the impacts we were able to deliver.

See our impact
NHS App Training Pilot

NHS North West London · 25 Mar 2024 – 30 Jun 2024

NHS App Training Pilot

NHS North West London commissioned Ubuntu Pledge to deliver a community-based training programme that helps older adults, deprived communities, and non-native English speakers confidently use the NHS App. The goal was to bridge the digital divide in healthcare, ensuring that everyone can access essential medical services and information.

View the full project
Brent Health Matters

Brent Council · 6 May 2024 – 28 Jun 2024

Brent Health Matters

Brent Council commissioned Ubuntu Pledge to deliver a tailored train-the-trainer programme for Brent Health Matters staff, sharing insights from our experience with the NHS App.

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NHS App Training 2nd Commission

NHS North West London · 12 May 2024 – 16 May 2025

NHS App Training 2nd Commission

Building on the proven success of both the pilot and the staff training projects, NHS North West London commissioned Ubuntu Pledge for a second major rollout of NHS App training.

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Digital Creative Accelerator

Westminster Libraries

Digital Creative Accelerator

Westminster Libraries partnered with Ubuntu Pledge to offer a digital inclusion programme, empowering underserved communities with essential digital skills, online safety and creative tools for long-term confidence.

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Westway Trust · 14 Aug 2020 – 28 Aug 2020

Business Coaching for Local Entrepreneurs

Two local entrepreneurs (Sister Size & Adluna) received one-to-one strategic support to develop sustainable business plans, helping them overcome growth and funding challenges through tailored guidance.

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Wellbeing Through Art – Creative Balance for Life Management

AF Legacy / Westminster Council

Wellbeing Through Art – Creative Balance for Life Management

Wellbeing Through Art combines life coaching and artistic expression. Across eight weeks, participants used the Wheel of Life to reflect on balance, wellbeing and self-discovery.

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Online Safety Accelerator

Westminster

Online Safety Accelerator

After our successful digital accelerator, we launched a two-week Online Safety Accelerator to meet high demand, equipping participants to navigate the digital world securely.

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Bridging the Digital Divide

Lancaster West Neighbourhood Team

Bridging the Digital Divide

Ubuntu Pledge collaborated with the Lancaster West Neighbourhood Team to deliver an eight-week digital inclusion programme focused on bridging the digital divide within the Lancaster West Estate and the wider North Kensington community.

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Kulan Somali Organisation (KSO), EristarsUK and RBKC · 3 Oct 2022 – 21 Nov 2022

Bridging the Gap

“Bridging the Gap” supported Somali and Eritrean families in North Kensington with digital training. Led by KulanKSO and EristarsUK and facilitated by Ubuntu Pledge, the project helped parents build confidence to support their children online.

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Family Friends — Online Befriending & Digital Safeguarding

Family Friends

Family Friends — Online Befriending & Digital Safeguarding

Bespoke digital safeguarding and online befriending training delivered for Family Friends, upskilling staff and volunteers who support families online.

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Kulan Somali Organisation (KSO) / Westminster City Council

Filling the Gap

“Filling the Gap” was a six-week community-based programme supporting Eritrean and Somali single mothers in Westminster to develop digital skills and confidence to engage with online services.

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Neighbourhood Health Resident Engagement – Community Conversations

NHS commissioner, through KCSC / One Westminster · 14 Sept 2026 – 30 Sept 2026

Neighbourhood Health Resident Engagement – Community Conversations

A completed Neighbourhood Health resident engagement research project, centred on community conversations about local health, care and support.

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EristarsUK / Creative One Stop Ltd

Consulting and Leadership Training

In 2022, Ubuntu Pledge provided leadership and business coaching to Goitom, founder of EristarsUK, enhancing his leadership and the organisation’s digital presence in partnership with Creative One Stop Ltd.

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Digital Readiness Research – Westway Trust

Westway Trust

Digital Readiness Research – Westway Trust

A completed digital readiness research project for Westway Trust.

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Community impact · Consulting

Strengthening other local organisations

Stronger organisations can do more for their communities. Our consulting brings together business coaching, digital capacity, branding and funding readiness. These two examples show that work in practice.

Ubuntu Pledge × Creative One Stop

Ubuntu Pledge leads business coaching and organisational capacity-building. Our business design partner, Creative One Stop, builds websites and develops branding and digital design.

Meet Creative One Stop

What we measure

As our platform develops, we are expanding measurement beyond attendance to capture the change support creates.

People supportedTraining participantsProgrammes completedIAG casesIssues resolvedSkills developedConfidence improvedSuccessful referralsProgression into trainingHousehold savings identifiedMembership growthCommunities reachedPartner organisationsParticipant satisfaction

Our Partners

Better outcomes through collaboration. We work with NHS organisations, councils, charities, community organisations, businesses and funders to develop and deliver programmes that create meaningful impact, alongside specialist consulting and professional partners where expertise beyond our own is required.

Good Things Foundation logo
Westway Trust logo
Kensington & Chelsea Social Council logo
NHS logo
Brent Council logo
London Borough of Harrow logo
Royal Borough of Kensington and Chelsea logo
City of Westminster logo